Frequently Asked Questions

Welcome to our FAQ Page

Customization

We make the majority of our items from 14-gauge steel. It’s a great middle ground between the thinner 16-gauge steel you find at “big box stores”, and the thicker 11-gauge I use to make my fire pits. However, we can easily get thicker or thinner metal upon request, just ask!

We don’t paint our parts. However, we powder coat all of our items to ensure maximum durability. Powder coating is similar to paint but much more resistant to scratching, cracking, and peeling.

We generally keep hood props at 24” and 30”. The 24-inch is perfect for accenting your car using the engine bay while maintaining focus on the car itself. The 30-inch version is great if you want to draw the eye to the engine bay and keep it there.

Yes! We can customize anything offered on our website. We can even create all-new items just for you! Just send us a message and let us work it all out!

We love going through the creative process with people! Just use the form at the bottom of the Contact Us page and send us a message. If it’s between 7AM and 7PM EST, you can use the chat bubble in the bottom-right hand corner to send us a message for a quicker response.

Returns

Yes! We accept returns on undamaged items that are still in their original packaging. However, you’ll be responsible for all return shipping costs, as well as a 25% restocking fee.

Yes, we accept cancelations! Custom orders must be canceled within the 24 hours from the time they are placed. Due to the intensive nature of custom manufacturing, we begin on all custom orders 24 hours after they are placed. Non-custom orders may be canceled up until they ship. 

Shipping

We ship everything that will fit in USPS flat rate boxes. This allows us to control shipping costs, and ensures that all products are shipped in the quickest, most affordable manner. Most items are shipped in padded envelopes to prevent damage. However, larger items (like our fire pits) are shipped in custom-made boxes to keep them safe and secure during shipping. Although prices do not fluctuate for the flat rate items, custom-boxed item shipping does vary. We are continuously working to keep shipping costs down without compromising service.

We ship everything as quickly as possible through USPS. Most of the time, once an item has shipped it is received within 3 to 4 business days.

Due to COVID-19, please allow for delays in shipping.